Privacy Policy

Effective Date: October 2023

DiscoverTrips (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. This policy outlines our data processing practices when you interact with our website or use our services.

1. Information We Collect

When you book a trip, request a quote, or contact our support team, we may collect the following personal information:

• Identity Data: Full name, age, and gender.
• Contact Data: Phone number, WhatsApp number, and email address.
• Travel Data: Pickup and drop-off locations, travel dates, and special itinerary requests.

We do not store sensitive payment information such as credit card numbers or UPI PINs on our servers. All payments are processed securely through certified third-party payment gateways.

2. How We Use Your Information

We use your data exclusively to provide and improve our travel services. Specifically, we use it to:

• Confirm your bookings and send itinerary updates.
• Assign chauffeurs and coordinate seamless pickup/drop-off services.
• Respond to your inquiries via Call, WhatsApp, or Email.
• Handle billing, invoices, and dispute resolution.

3. Data Sharing & Security

We do not sell, trade, or rent your personal information to marketing agencies or third parties. We only share strictly necessary details (such as your name and phone number) with our verified fleet drivers so they can contact you during your trip.

We employ standard industry security measures, including SSL encryption, to protect your data against unauthorized access, alteration, or disclosure.

4. Contact Us Regarding Your Data

If you have any questions about this Privacy Policy, wish to access the data we hold about you, or want to request data deletion, please contact our Data Protection Officer at:

• Email: info@discovertrips.in
• Phone: +91-9090909090